1. Introduction
At Investcore Home Inspections, your privacy is important to us. This Privacy Policy outlines how we collect, use, store and protect your personal information when you use our services, visit our website or communicate with us.
By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following personal information:
- Contact Information: Name, phone number, email address, property address
- Service Details: Inspection type, appointment date and time, notes or requests you provide
- Payment Information: Billing address or method (note: we do not store credit card numbers)
- Website Data: IP address, browser type, access time and pages visited (collected anonymously for analytics)
3. How We Use Your Information
We use your information to:
- Schedule and confirm inspection appointments
- Prepare and deliver your inspection report
- Respond to inquiries, feedback or follow-up requests
- Process payments and send receipts or invoices
- Improve our services, website and client communication
- Comply with legal or regulatory obligations
4. Sharing of Information
We do not sell, rent or share your personal information with third parties except:
- With your permission (e.g., sharing reports with your agent or lawyer upon your request)
- With service providers who help us operate our business (e.g., report software or invoicing systems), under strict confidentiality
- When required by law (e.g., in response to legal requests or regulatory inspections)
5. Data Storage and Protection
We store all data securely using password-protected systems and encrypted software tools. Only authorized personnel have access to client information. We retain data for as long as necessary to fulfill the purpose it was collected for, or as required by law.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask for corrections to inaccurate or outdated information
- Withdraw consent for the use of your data (where applicable)
- Request that your data be deleted, subject to legal obligations
To make any of these requests, please contact us using the information below.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors interact with our pages. You can disable cookies in your browser settings at any time.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date. Your continued use of our services means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out:
Investcore Home Inspections
📍 Mississauga, ON, Canada
📞 905-452-2852
✉️ farukh1@live.ca